The Tudor Arms #4, Slimbridge, September 2017

Oh dear. It had all been going so well. After 2 good dinners and a decent breakfast, the wheels came off today. The normal chef had a family matter to deal with, and the relief chef hadn’t turned up to take over. This left a pub full of diners waiting for breakfasts. However, we didn’t find out about this until later on in proceedings. We ordered, we got teas and coffees. No mention of any problems.

An hour later, no sign of breakfast. We were informed that they were prioritising their residential guests first. Shame you didn’t tell us that earlier on. We managed to twist their arms into giving us some more tea and coffee. It shouldn’t have taken arm twisting, and the feeling of “other customers are more important than you” did rather put a dampener on our lovely weekend.

A much sadder offering today, the sign of a kitchen out of their depth and desperate to get plates out. Eventually. A shame things had to end like this, and a shame that they weren’t really interested in trying to treat all of their customers equally.

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